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Frequently Asked Questions

Frequently asked questions about Glow25 and collagen.

Important information: We are currently working on adding more questions and answering them for you.

You can easily stir our collagen powder into drinks and food. Our recommended intake: 2 tablespoons per day.

You should take our collagen capsules with plenty of water. Our recommended intake: 2-6 capsules per day.

We opted for an enzymatic manufacturing process that is particularly gentle on the collagen powder and does not destroy the amino acids. This results in our Glow25 collagen achieving a very high quality and being perfectly absorbed by the body.

Not much.

You can easily mix our collagen powder into your daily drinks or meals such as soups.

It is important to note that vitamin C plays a key role in collagen formation, as it contributes to normal collagen production for the normal function of the skin.

Therefore, it is beneficial to ensure sufficient vitamin C intake through the consumption of fruits and vegetables. For an additional vitamin C supply, we recommend our collagen capsules.

We offer a 60-day money-back guarantee, so you can try the products risk-free. If you're not satisfied, simply contact us within that timeframe and we'll take care of everything else.

The shipping fee is €3.99 within Germany.

Shipping is free for orders over €50 within Germany.

Orders over €100 qualify for free delivery  across all countries  .

Here you can find an overview with all the information for each country: Shipping Information

Please send us your order information, including your order number, via our contact form so we can quickly check the current location of your package. We will then get back to you with all the information and a suitable solution.

You add your desired items to the shopping cart and click on “View Cart”. You will then be redirected to the order summary, where you will also find the voucher field. Enter the code there and click on “Apply Voucher”. If this doesn't work, please contact us via our contact form.

You no longer wish to receive your package or would like to cancel your order? Send us an email via our contactformso we can advise you on the cancellation process. We can issue you a return label for your return shipment.

If you would like to pay by invoice, you can select the payment method "Klarna Invoice". As soon as your package is shipped, you will receive an invoice from Klarna via email and have one month to pay it.