Shipping and delivery

Here you find how we ship your order in your country: shipping costs, free shipping, delivery times and returns.

Germany: flat shipping rate €3.99. Free for orders over €29¹.

Austria: flat shipping rate €9.99. Free for orders over €29¹.

Switzerland: flat shipping rate €13.99. Free for orders over €50¹.

Delivery usually takes 2 to 4 working days.

You have 60 days after receipt to return your order. Contact our customer service through the contact form and we send you a return label. We refund the purchase amount to the payment method you used.

No customs or import fees apply to deliveries within the EU.

For deliveries to non-EU countries, additional customs charges, taxes and fees may apply. Glow25 has no control over customs and other import fees.

¹ Order value: the cart value after deducting discounts and other price reductions.

The flat shipping rate includes applicable VAT.

The prices on the product pages include applicable VAT and other price components.